Jackson Systems Return Process
In an effort to streamline our return process and improve credit/compensation turnaround time, a RA (Return Authorization) Code will need to be obtained and accompany the product you are returning.
Please note we have a full staff of customer service engineers to take your technical calls on the jobsite should any of your technicians need assistance with installing our products. Troubleshooting on-site provides immediate technical assistance, saves your technicians time and also is a preventative measure to potentially avoid a denied return claim.
Please do not hesitate to contact our Customer Service Department at 888-652-9663 with any questions you may have.
5418 Elmwood Ave | Indianapolis IN 46203 | 888-652-9663