Staff Bios
/about/ise_team/Rachel Cox
Rachel Cox
/about/ise_team/Phil Kimble
Phil Kimble
/about/ise_team/Elijah Montgomery
Elijah Montgomery
/about/ise_team/Ryan Feyerabend
Ryan Feyerabend
/about/ise_team/Chris Rush
Chris Rush
/about/ise_team/Ty Brown
Ty Brown
/about/ise_team/Justin Newkirk
Justin Newkirk

Rachel Cox, Customer Service Manager
Contact Rachel:

Where were you born and/or raised?
Indianapolis, IN, but grew up in Plainfield

What school(s) did you attend?
Plainfield H.S., University of Indianapolis

Provide an overview of your industry experience.
This is my first time working in the HVAC world. I have worked in the customer service field for 12 years.

Tell us about your family.
I live with five guys: my husband Jeremiah, my sons Landon and Kellen, Bill the Cat and Bashful the Dog.

What hobbies do you enjoy?
I love watching football, cooking, and anything that involves music.

What do you like best about working for Jackson Systems?
Friendly atmosphere. Everyone is so willing to help each other out.

Which is your favorite Jackson Systems’ product and why?
Filter Fetch. It is a great way to give back to the contractors and their customers. I love the system and their are lots of ways a contractor can use it. The Barometric Zone Damper is also a great product that will revolutionize the zoning industry by eliminating the need for a bypass damper.

5418 Elmwood Ave | Indianapolis IN 46203 | 888-652-9663