We understand you don’t have time to sit on hold with technical support. Contractors can apply for a Jackson Systems TradesElite account and simplify jobs with our Virtual Technician App.
Revolutionizing Technical Support
Maximize your time with Jackson Systems award winning Virtual Technician. The two-way, live video and audio streaming app connects technicians to an engineer within 15 seconds. Technicians will have the luxury of an engineer seeing exactly what they see, expediting the problem-solving process. Our Virtual Technician App eliminates spending time on hold and avoids the hassle of playing 20 questions over the phone. A call that may last an hour could be diagnosed in a fraction of the time with our no wait, instant access app. Virtual Technician is available throughout the week during business hours and available only to exclusive Jackson Systems TradesElite contractors.
I wanted to let you know how much we appreciate the service we continue to receive from Jackson Systems. It appears that Jackson Systems has made every effort to offer products that benefit the HVAC industry on a level that service technicians can simply understand.
Their technical support is always available, extremely helpful, and the Jackson team never talks down to our team members as they help us solve problems.
It was great doing business with Jackson Systems! A real, live person answered the phone. I would highly recommend Jackson Systems!