Virtual Technician

Virtual Technician

Revolutionizing Technical Support

Maximize your time with Jackson Systems award winning Virtual Technician. The two-way, live video and audio streaming app connects technicians to an engineer within 15 seconds. Technicians will have the luxury of an engineer seeing exactly what they see, expediting the problem-solving process. Our Virtual Technician App eliminates spending time on hold and avoids the hassle of playing 20 questions over the phone. A call that may last an hour could be diagnosed in a fraction of the time with our no wait, instant access app. Virtual Technician is available throughout the week during business hours and available only to exclusive Jackson Systems TradesElite contractors.

Have a personal support tech on your job site in 15 seconds or less!

  • Face-to-face interactive 2-way video
  • Technical support on all products we sell
  • Exclusive service for Jackson Systems TradesElite Contractors
  • Available Monday – Friday 8am – 5pm EST

Get the Virtual Technician App today!

Apply for a Jackson Systems TradesElite account to gain access to the app. Already a member? Download the app by following the links below.