Customer Service

Customer Service

At Jackson Systems, we’re here for any issues that you may face. We’ve been providing excellent customer service since 1997.  Our team is always ready to help you tackle your HVAC questions. Please contact us with your concerns and one of our friendly customer service representatives will be ready to help. Feel free to call our support line or send an email.

Shipping Information

All orders placed before 2 p.m. will ship same day pending the quantity of the order. Large orders may require next day shipment. For more information, visit our shipping page.

Track Your Order

Want to know where your order is? Track your order.


New, unused, and defective products are acceptable for return one year after purchase date. For more information about returning your item, visit our returns page.

We’re happy to help

Customer Service Hours
Monday – Friday
8 am – 5 pm EST